TermsandConditionsforPromotionsandOffers


Active Promotions:


a) Terms & Conditions for Ramadan Incentive Campaign

1. Ramadan Incentive Campaign (hereinafter referred to as the "Promotion") is organized and managed by PFG Money Pty Ltd having its address at Unit 403, 189B South Centre Road, Tullamarine, VIC 3043 (ACN 146 972 161) (hereinafter referred to as the "Promoter").

2. The term of the Promotion commences from 01 March 2025 to 31 March 2025 ("Promotion Period").

3. This Promotion offers incentives exclusively to Selected Agents who conduct Qualifying Transactions and meet or exceed the designated Transaction Slab, subject to exemptions in Clause 3 (g).

  • a) Selected Agent means agent who has been specifically chosen by the Promoter to participate in the Promotion.
  • b) The Transaction Slab means thresholds established by the Promoter, determining the incentives available to Selected Agents based on the number of transactions completed during the Promotion Period. Transaction Slab Structure is as follows:
    • i. Slab 1: A Selected Agent qualifies for Slab 1 by completing the minimum threshold of transactions as assigned.
    • ii. Slab 2: A Selected Agent qualifies for Slab 2 by completing the minimum threshold of transactions required for this slab.
  • c) These thresholds for Slab 1 and Slab 2 and the Incentive for each Selected Agent shall be determined by the Promoter at its sole discretion.
  • d) The specific Transaction Slab applicable to each Selected Agent shall be communicated in writing at the beginning of the Promotion Period.
  • e) The details of the incentive applicable to the Selected Agents shall be communicated in writing to the respective Selected Agents following their qualification under the relevant Transaction Slab.
  • f) Qualifying Transactions means (i) Transactions must be successfully completed as Send Transactions from a Selected Agent location (ii) Only MoneyGram Send Transactions shall be considered and (iii) Transactions that are cancelled or refunded shall be excluded from the allocated transaction count.
  • g) Exemptions - Transactions to PHP, LKR, NPL, and PKR corridors shall receive an incentive limited to $0.25 per transaction, with the following additional exceptions for the PKR corridor:
    • i. For rebate transactions, the incentive provided shall be an amount of $0.25 per transaction.
    • ii. For transactions subject to a fee, the incentive shall be calculated in accordance with the applicable Transaction Slab as determined by the Promoter.
    • iii. Any further exemptions shall be communicated to the Selected Agents in writing by the Promoter.

4. This Promotion shall apply exclusively to Selected Agents offering the MoneyGram product, distributed by the Promoter through its network in Australia.

5. The selection of Selected Agents shall be made solely at the Promoter’s discretion and shall be final and binding. The Selected Agents shall be formally notified via email by the Promoter.

6. Selected Agents enrolled in other special plans shall not be eligible to participate in this Promotion.

7. The Promotion is solely organized, managed, and controlled by the Promoter. All decisions made by the Promoter regarding the Promotion shall be final and binding.

8. Selected Agents who qualify for incentives shall receive payment within 30 days following the receipt of the reconciliation statement for March 2025.

9. If a Selected Agents is later found to be ineligible for this Promotion, the Promoter may, at its sole discretion, forfeit or reclaim the incentive in any manner and from any person it deems appropriate.

10. By participating in the Promotion, all Selected Agents are deemed to have accepted and agreed to be bound by these terms and conditions, which shall be interpreted solely at the Promoter’s discretion.

11. The Promoter reserves the right to amend these terms and conditions or to cancel, modify, or suspend the Promotion at any time if deemed necessary at its sole discretion or due to circumstances beyond its control.

12. These Terms and Conditions supersede all prior terms, conditions, understandings, arrangements, or agreements, whether verbal or written, related to the Promotion. These terms shall be read in conjunction with the Agent Agreement.

13. In case of any dispute, Selected Agents must notify the Promoter in writing via email at info@pfgmoney.com.au within 14 days from the date of receipt of the incentive. Both parties shall take necessary steps to amicably resolve the dispute within 30 days from the date of receipt of the dispute notification.

14. Any further disputes regarding the Promotion shall be referred to the exclusive jurisdiction of the courts of Victoria, Australia. The governing law shall be the laws of Victoria, Australia.